About Us

Welcome to Harding Brooks Insurance Agency!
Here, you will find that we pride ourselves in establishing and continuing long lasting relationships with our clients. When a client walks in our door we can guarantee they will receive the best possible customer service and customized insurance to fit their needs. At Harding Brooks Insurance Agency our staff is well trained and enjoys working in the insurance industry which makes it easy to service our customers. Together, we are committed to maintaining the highest standards of quality and professionalism.
Our Profile and Company History
In 1956, Paul J Brooks founded Paul J Brooks Insurance Agency with the focus of offering extensive expertise of the insurance industry, along with superior service, to better meet the client’s needs. Larry Brooks and Bob Lacey purchased the agency in 1978 and continued with Paul’s vision. The agency was acquired by a regional operation in 2000.Â
With the focus of getting back to the principles Paul Brooks founded the agency on, Tom Harding and Larry Brooks partnered in 2009 to purchase back the operation and combine it with Tom’s book of business; thus, forming Harding Brooks Insurance Agency.Â
2014 saw us expand operations into Syracuse, NY. Mike Peplinski leads our team in Syracuse. The focus of that location is an exclusive national insurance program specifically customized for the Collateral Recovery/Repossession industry. Mike Peplinski became partners with Tom Harding in Harding Brooks Insurance Agency in 2020. To continue to expand our current offerings to our clients, in 2021 we opened an office in Scranton, Pennsylvania and partnered with The C3 Group.
Our Team
HBIA Binghamton / Vestal, NYÂ
Tom Harding
President
Larry Brooks
Vice President
Bob Lacey
Vice President
Colleen Harding
Vice President
Group Benefits Department Manager
Marcy Fazio
Controller
Tommy Dempsey
Account Executive
Clark Giblin
Account Executive
Connor Harding
Account Executive
Pat Giblin
Account Executive
Ryan Murphy
Marketing Director
Sandi Lord
Commercial Lines Marketing Analyst
Pam DeMarco
Commercial Lines Account Manager
Karen Rigdon
Commercial Lines Account Manager
Marcey Miller
Commercial Lines Account Manager
Heather Howe
Commercial Lines Account Manager
Laura DeVito
Commercial Lines Customer Service Assistant
Carol Card
Benefits Customer Service Account Manager
Keith Seroka
Commercial Lines Account Manager
Chris Chiesa
Benefits Customer Service Assistant
Jennifer Briglia
Personal Lines Sales / Account Manager
Matt McAllister
Benefits Customer Service Account Manager
Toni Gilligan
Personal Lines Sales / Account Manager
Richard James
Personal Lines Sales / Account Manager
Erin Mulesky
Office Administrative Assistant
HBIA Syracuse, NYÂ
Mike Peplinski
Vice President
Melissa Frawley
Operations Manager
Jon Pollard
Senior Account Executive
Andrea Mackey
Account Executive
Emily Teachout
Commercial Lines Account Manager
Kim Butkins
Commercial Lines Account Manager
Haily Massett
Commercial Lines Customer Service Assistant
Sarah Martin
Commercial Lines Customer Service Assistant
Anick LaPoint
Commercial Lines Customer Service Assistant
Caitlyn Metrick
Commercial Lines Customer Service Assistant
Jennifer Hoag
Commercial Lines Customer Service Assistant
Renee Low
Training and Education Coordinator
Mark Otis
Claims Manager
HBIA/C3 Scranton, PA
Tom Boles
C3 Group Principal
C-Screen Co-Founder
Chris Rothwell
C3 Group Principal
C-Screen CEO & Co-Founder
Tommy Dempsey
Account Executive