About Us

Welcome to Harding Brooks Insurance Agency!

Here, you will find that we pride ourselves in establishing and continuing long lasting relationships with our clients. When a client walks in our door we can guarantee they will receive the best possible customer service and customized insurance to fit their needs. At Harding Brooks Insurance Agency our staff is well trained and enjoys working in the insurance industry which makes it easy to service our customers. Together, we are committed to maintaining the highest standards of quality and professionalism.

Our Profile and Company History

In 1956, Paul J Brooks founded Paul J Brooks Insurance Agency with the focus of offering extensive expertise of the insurance industry, along with superior service, to better meet the client’s needs.  Larry Brooks and Bob Lacey purchased the agency in 1978 and continued with Paul’s vision. The agency was acquired by a regional operation in 2000. 

With the focus of getting back to the principles Paul Brooks founded the agency on, Tom Harding and Larry Brooks partnered in 2009 to purchase back the operation and combine it with Tom’s book of business; thus, forming Harding Brooks Insurance Agency. 

2014 saw us expand operations into Syracuse, NY.  Mike Peplinski leads our team in Syracuse.  The focus of that location is an exclusive national insurance program specifically customized for the Collateral Recovery/Repossession industry.  Mike Peplinski became partners with Tom Harding in Harding Brooks Insurance Agency in 2020.  To continue to expand our current offerings to our clients, in 2021 we opened an office in Scranton, Pennsylvania and partnered with The C3 Group.

Our Team

HBIA Binghamton / Vestal, NY 

Tom Harding

President

Larry Brooks

Vice President

Bob Lacey

Vice President

Colleen Harding

Vice President
Group Benefits Department Manager

Marcy Fazio

Controller

Tommy Dempsey

Account Executive

Clark Giblin

Account Executive

Connor Harding

Account Executive

Pat Giblin

Account Executive

Ryan Murphy

Marketing Director

Sandi Lord

Commercial Lines Marketing Analyst

Pam DeMarco

Commercial Lines Account Manager

Karen Rigdon

Commercial Lines Account Manager

Marcey Miller

Commercial Lines Account Manager

Heather Howe

Commercial Lines Account Manager

Laura DeVito

Commercial Lines Customer Service Assistant

Kayla Rigdon

Commercial Lines Account Manager

Keith Seroka

Commercial Lines Account Manager

Chris Chiesa

Benefits Customer Service Assistant

Jennifer Briglia

Personal Lines Sales / Account Manager

Matt McAllister

Benefits Customer Service Account Manager

Carol Card

Benefits Customer Service Account Manager

Toni Gilligan

Personal Lines Sales / Account Manager

Richard James

Personal Lines Sales / Account Manager

Erin Mulesky

Office Administrative Assistant

Jamie Harding

Director of IT

HBIA Syracuse, NY 

Mike Peplinski

Vice President

Melissa Frawley

Operations Manager

Jon Pollard

Senior Account Executive

Andrea Mackey

Account Executive

Emily Teachout

Commercial Lines Account Manager

Kim Butkins

Commercial Lines Account Manager

Haily Massett

Commercial Lines Customer Service Assistant

Sarah Martin

Commercial Lines Customer Service Assistant

Anick LaPoint

Commercial Lines Customer Service Assistant

Caitlyn Metrick

Commercial Lines Customer Service Assistant

Jennifer Hoag

Commercial Lines Customer Service Assistant

Renee Low

Training and Education Coordinator

Mark Otis

Claims Manager

HBIA/C3 Scranton, PA

Tom Boles

C3 Group Principal
C-Screen Co-Founder

Chris Rothwell

C3 Group Principal
C-Screen CEO & Co-Founder

Tommy Dempsey

Account Executive